Vine Cards give you the freedom to spend at the wineries that appear on the website. Simply present your prepaid card for food, merchandise or services at time of payment. The amount of every purchase you make will automatically be deducted from the value on the prepaid card. You are free to use the same prepaid card across multiple wineries. Once the entire Card amount has been spent, it can no longer be used as a method of payment. To use the Card at a point-of-sale terminal, simply swipe the magstripe on the back of the Card and sign the receipt.
Ensure you know your balance and tell the cashier to ring up as “credit”.
The Card is redeemable only at the merchants whose logos appear on the website. Please note that the Card will not work at Kitchen76 by Two Sisters Vineyards.
Card can only be used by someone who has, reached the legal drinking age in Ontario. Merchant may deny the use of your Card if it determines that you or the person using Card has not reached the legal drinking age. You are solely responsible for possession, use and control of Card (including without limitation regarding the use of Card for the purchase and consumption of alcohol).
Online redemption may not be available for all merchants.
To make an online purchase:
If your purchase is larger than your balance, ask the cashier to swipe the prepaid card for the exact amount available on the card; then pay the remaining balance with another form of payment. These are called “split transactions.” Some merchants do not allow cardholders to conduct split transactions.
Yes, as long as the subtotal plus the tip is less than or equal to the Card balance.
No, the Card is ready to use after purchase.
There is an expiry date on the back of each Vine Card; this is when the plastic expires. However, funds on your prepaid card never expire. If funds still remain on the card after that date, please call 1-866-285-7932 to have a replacement card issued and mailed to you at no cost. The balance on the replacement card will be equal to the balance on the discontinued card.
Depending on the merchant, merchandise returns may be refunded directly back to your prepaid card, so be sure to keep it until you are sure you will not need it.
No, there are no fees.
No, Vine Cards cannot be used for ATM cash withdrawal.
No, Vine Cards cannot be reloaded.
If your Vine Card has been lost or stolen, please call Customer Service immediately at 1-866-285-7932. In order to get a new Card, you will need your original purchase receipt. Customer service will refund you the then available amount on your Vine Card by sending a new Card to your address.
Visit Vine Card’s Check Balance page, or call 1-866-285-7932.
